International Conference on
Virtual Communities 2004



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Dave Snowden (IBM, UK)
Trust, Virtuality and Self-Organisation (Opening Keynote Presentation)

John Smith, Nancy White and Alasdair Honeyman (Learning Systems, Oregon, USA)
Improvisation and design in distributed communities

Erik van Bekkum (Efios, The Netherlands)
Cross Industry Case Study: How Rio Tinto Took the Lessons Learned from the Oil and Gas Sector and Turned them into a Success Story

Etienne Wenger (California, USA)
Community-oriented Technologies

Konrad Fassnacht (Siemens, Germany)
The Community Building Process in the Worldwide Siemens Management Learning Programme

Ori Kushnir (June Technologies, New York, USA)
A Sustainable Model For Large Scale Online Communities

Ian Terrell & Sarah Jones (Ultralab, UK)
The Landscape of Online Communities of Enquiry

Michael Munro, (Cisco Systems, UK)
Delivering Successful e-Communities at Cisco: What drives Adoption and Results? (Product Presentation)

Tony Gasson, (WebEx, Europe)
The Evolution Towards Web Communications: An Introduction to WebEx Meeting Center 6.0 (Product Presentation)

Jenny Ambrozek, Lynne Bundesen and Joe Cothrel (USA)
Online Communities in Business: Past Progress, Future Directions

Sift and The Consumers' Association (UK)
Generating Powerful Consumer Voices

William Davies, (The Work Foundation, UK)
Embedding Social Software

Dawn Yankeelov (Aspectx, Kentucky, USA)
Socialisation Online: The Growing Community Model for Delivering Instant Social Support and Connection

Digby Tantam, et al, Sheffield University, UK
Dealing with Diversity. Creating and Sustaining a Virtual Learning Community for Psychotherapists
and Psychologists across Eleven Countries

Robin Hamman (BBC, UK)
Managing Discussions of Local Issues, News and Events at the BBC

Tom De Bruyne (Memori, Belgium)
From Council Website towards Digital Cities: Local Virtual Communities

Vanessa Evers, et al (University of Amsterdam, The Netherlands)
Beyond Physical and Cultural Barriers: The Development of an International Community Environment for Seeing and
Visually Impaired Children

Neil Morris (FPLD, UK)
The Choice Forum: Empowering a Workforce: Changing Lives



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