This page last updated 22 June 2001
Presentations
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James Old, PricewaterhouseCoopers, UK
Revenue Models
for Virtual Communities
Oliver
Bond, Dotgain Ltd, UK
A Subscription
Revenue Model for a Service Company
Guy Hibbert, Sift, UK
Choosing an ASP
for Delivery of Virtual Community Feature Sets
Andrew
Sutherland, Oracle, UK
Lessons From an
In-Company Global Virtual Community [No published presentation for this talk]
Tony
Clarke, c-people Ltd, UK
Communities and
Business. A New Way of Organising
Jim Pateman, Cambridge Training & Development, UK
E-learning and
E-Training
Martyn Wild,
We-B Research Centre, Western Australia
Building Sustainable
Regional Communities Online: Lessons from Western Australia
Jeanne
Allert, Ellipsis Partners,
Maryland, USA
Virtual Communities
for Membership Organisations
John
Hinks, CABER, UK
Lessons from Designing
and Running a Virtual Community for Researchers
Thomas
Erickson IBM, Minnesota,
USA
Social Visualisation:
Supporting Community by Making Collective Activity Visible
Robin
Hamman,
Granada Broadband, UK
Online
Community Members
are Real People, Too. Focus on Users
Richard Forsyth, The CRM-Forum, UK
Customer Relationship
Management: Global Trends and Strategic Implications
Steve
Glenn, Founder and CEO,
PeopleLink, California, USA
How Community
Fits into the Customer Relationship Management (CRM) Landscape
Noah Roychowdhury, Infonic, UK
The New Marketplaces:
Using Communities to Understand and Engage Online Audiences
Joe
Cothrel, Participate.com,
Illinois, USA
Community and
CRM: Bringing It All Together
Marcy Kaye,
Blue Barn Interactive, New York, USA
Community Management:
The Challenge of the Moderator
Ali
Hossaini, ArtTV, New York,
USA
Building Television
Communities
Dawn Marie
Yankeelov (ASPectx, Kentucky,
USA)
Listening to Demand
for Voice Command in Virtual Communities
Elizabeth
Jackson, BBC Online, UK
A visit to the
BBC's Community 'Laboratory'
Juha
Nieminen, Teamware Group,
Finland
Digital Cities
and Geographical Communities: the Helsinki Virtual Village Project
Alan
Markowitz, ChatSpace, California,
USA
The Future of
Online Communities: Social and Technical Outlooks
