SUSAN FELDMAN is Research Vice President, Content Management
and Retrieval Solutions Research at IDC. Her research topics include
Search and Retrieval Technologies including search engines, text
mining, and convergence of data and content technologies; the
Google Effect and emerging Digital Marketplace, the Enterprise
Workplace; Content Management. Susan directs IDC’s Content
Management and Retrieval Solutions research These research programs
track, analyze, and forecast markets and trends in document and
content management software and services, search engines, text
mining, categorization and other information retrieval technologies,
authoring tools, XML, rich media asset management, and digital
rights management. They also cover the online content market,
providing information on emerging technologies and trends of interest
to content providers and aggregators. Other current research initiatives
include the convergence of content and database technologies,
the enterprise workplace, the Google Effect and the emerging Digital
Marketplace.
Before coming to IDC in 2000, Ms. Feldman was President for twenty
years of Datasearch, an independent information consulting firm,
where she consulted on new retrieval technologies such as natural
language processing, search engines, usability of online systems,
and digital libraries.
Ms. Feldman won the 2003 James Peacock Research award at IDC
for her work on modeling and forecasting the search and retrieval
technology markets. She has written and edited numerous articles
and books about the Internet and information retrieval technology
for which she has won several national and international awards.
She wrote the chapter on search engines for the 1999 volume of
the Encyclopedia of Library and Information Science and was the
first editor of the IEEE Computer Society's Digital Library News.
She has designed and taught courses and workshops in information
science and is a frequent speaker at conferences. She is a former
president of the Association of Independent Information Professionals,
an advisory board member for several conferences and organizations,
and a member of the Association for Computing Machinery and the
American Society for Information Science and Technology.