Susan Feldman is Director of the Content and Retrieval Technologies
Program at IDC. This software research program tracks, analyzes,
and forecasts markets and trends in content management, search
engines, categorization and other information retrieval technologies,
rich media asset management, and digital rights management. Before
coming to IDC in 2000, Ms Feldman was President for twenty years
of Datasearch, an independent information consulting firm where
she consulted on search engines, usability of online systems and
digital libraries.
Ms Feldman is the author or editor of numerous articles and books
about the internet and information retrieval technology for which
she has won several national and international awards. She wrote
the chapter on search engines for the 1999 volume of the Encyclopedia
of Library and Information Science and was the first editor of
the IEEE Computer Society's Digital Library News. She has designed
and taught courses and workshops in information science and is
a frequent speaker at online conferences. She is a former president
and charter member of the Association of Independent Information
Professionals, an advisory board member for several conferences
and organizations, and is also a member of the Association for
Computing Machinery and the American Society for Information Science.